{"id":3362,"date":"2021-10-08T17:54:46","date_gmt":"2021-10-08T17:54:46","guid":{"rendered":"https:\/\/fanshop.ch\/faq\/"},"modified":"2024-03-18T07:45:52","modified_gmt":"2024-03-18T07:45:52","slug":"faq","status":"publish","type":"page","link":"https:\/\/fanshop.ch\/fr\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"[vc_row type=\u00a0\u00bbfull_width_background\u00a0\u00bb full_screen_row_position=\u00a0\u00bbmiddle\u00a0\u00bb column_margin=\u00a0\u00bbnone\u00a0\u00bb column_direction=\u00a0\u00bbdefault\u00a0\u00bb column_direction_tablet=\u00a0\u00bbdefault\u00a0\u00bb column_direction_phone=\u00a0\u00bbdefault\u00a0\u00bb bg_color=\u00a0\u00bb#ffeddc\u00a0\u00bb scene_position=\u00a0\u00bbcenter\u00a0\u00bb top_padding=\u00a0\u00bb12%\u00a0\u00bb bottom_padding=\u00a0\u00bb10%\u00a0\u00bb text_color=\u00a0\u00bbcustom\u00a0\u00bb text_align=\u00a0\u00bbleft\u00a0\u00bb row_border_radius=\u00a0\u00bbnone\u00a0\u00bb row_border_radius_applies=\u00a0\u00bbbg\u00a0\u00bb overlay_strength=\u00a0\u00bb0.3&Prime; gradient_direction=\u00a0\u00bbleft_to_right\u00a0\u00bb enable_shape_divider=\u00a0\u00bbtrue\u00a0\u00bb shape_divider_color=\u00a0\u00bb#ffffff\u00a0\u00bb shape_divider_position=\u00a0\u00bbbottom\u00a0\u00bb shape_divider_height=\u00a0\u00bb33%\u00a0\u00bb bg_image_animation=\u00a0\u00bbnone\u00a0\u00bb shape_type=\u00a0\u00bbstraight_section\u00a0\u00bb][vc_column column_padding=\u00a0\u00bbno-extra-padding\u00a0\u00bb column_padding_tablet=\u00a0\u00bbinherit\u00a0\u00bb column_padding_phone=\u00a0\u00bbinherit\u00a0\u00bb column_padding_position=\u00a0\u00bbtop-bottom\u00a0\u00bb column_element_spacing=\u00a0\u00bb0px\u00a0\u00bb background_color_opacity=\u00a0\u00bb1&Prime; background_hover_color_opacity=\u00a0\u00bb1&Prime; column_shadow=\u00a0\u00bbnone\u00a0\u00bb column_border_radius=\u00a0\u00bbnone\u00a0\u00bb column_link_target=\u00a0\u00bb_self\u00a0\u00bb gradient_direction=\u00a0\u00bbradial\u00a0\u00bb overlay_strength=\u00a0\u00bb0.3&Prime; width=\u00a0\u00bb1\/1&Prime; tablet_width_inherit=\u00a0\u00bbdefault\u00a0\u00bb tablet_text_alignment=\u00a0\u00bbdefault\u00a0\u00bb phone_text_alignment=\u00a0\u00bbdefault\u00a0\u00bb bg_image_animation=\u00a0\u00bbnone\u00a0\u00bb border_type=\u00a0\u00bbsimple\u00a0\u00bb column_border_width=\u00a0\u00bbnone\u00a0\u00bb column_border_style=\u00a0\u00bbsolid\u00a0\u00bb][vc_row_inner column_margin=\u00a0\u00bbdefault\u00a0\u00bb column_direction=\u00a0\u00bbdefault\u00a0\u00bb column_direction_tablet=\u00a0\u00bbdefault\u00a0\u00bb column_direction_phone=\u00a0\u00bbdefault\u00a0\u00bb bottom_padding=\u00a0\u00bb80&Prime; left_padding_desktop=\u00a0\u00bb6%\u00a0\u00bb constrain_group_2=\u00a0\u00bbyes\u00a0\u00bb right_padding_desktop=\u00a0\u00bb6%\u00a0\u00bb text_align=\u00a0\u00bbleft\u00a0\u00bb][vc_column_inner column_padding=\u00a0\u00bbno-extra-padding\u00a0\u00bb column_padding_tablet=\u00a0\u00bbinherit\u00a0\u00bb column_padding_phone=\u00a0\u00bbinherit\u00a0\u00bb column_padding_position=\u00a0\u00bball\u00a0\u00bb column_element_spacing=\u00a0\u00bb0px\u00a0\u00bb centered_text=\u00a0\u00bbtrue\u00a0\u00bb background_color_opacity=\u00a0\u00bb1&Prime; background_hover_color_opacity=\u00a0\u00bb1&Prime; column_shadow=\u00a0\u00bbnone\u00a0\u00bb column_border_radius=\u00a0\u00bbnone\u00a0\u00bb column_link_target=\u00a0\u00bb_self\u00a0\u00bb gradient_direction=\u00a0\u00bbleft_to_right\u00a0\u00bb overlay_strength=\u00a0\u00bb0.3&Prime; width=\u00a0\u00bb1\/1&Prime; tablet_width_inherit=\u00a0\u00bbdefault\u00a0\u00bb bg_image_animation=\u00a0\u00bbnone\u00a0\u00bb border_type=\u00a0\u00bbsimple\u00a0\u00bb column_border_width=\u00a0\u00bbnone\u00a0\u00bb column_border_style=\u00a0\u00bbsolid\u00a0\u00bb][split_line_heading animation_type=\u00a0\u00bbline-reveal-by-space\u00a0\u00bb font_style=\u00a0\u00bbh1&Prime; stagger_animation=\u00a0\u00bbtrue\u00a0\u00bb content_alignment=\u00a0\u00bbdefault\u00a0\u00bb mobile_content_alignment=\u00a0\u00bbinherit\u00a0\u00bb text_content=\u00a0\u00bbTout ce que tu dois savoir.\u00a0\u00bb font_size=\u00a0\u00bb7vh\u00a0\u00bb][\/split_line_heading][nectar_rotating_words_title heading_tag=\u00a0\u00bbh1&Prime; dynamic_text=\u00a0\u00bbQuestions et, r\u00e9ponses.\u00a0\u00bb duration=\u00a0\u00bb2500&Prime; dynamic_heading_tag=\u00a0\u00bbdefault\u00a0\u00bb element_animation=\u00a0\u00bbstagger_words\u00a0\u00bb mobile_display=\u00a0\u00bbinline\u00a0\u00bb text_flow=\u00a0\u00bbinline\u00a0\u00bb element_animation_delay=\u00a0\u00bb300&Prime; font_size=\u00a0\u00bb7vh\u00a0\u00bb][\/vc_column_inner][\/vc_row_inner][toggles style=\u00a0\u00bbminimal\u00a0\u00bb][toggle color=\u00a0\u00bbDefault\u00a0\u00bb title=\u00a0\u00bbCombien de temps faut-il pour recevoir le t-shirt ?\u00a0\u00bb][vc_column_text]Le colis avec le T-shirt sera envoy\u00e9 par DPD au plus tard 5 jours ouvr\u00e9s apr\u00e8s r\u00e9ception du paiement. L\u2019exp\u00e9dition prend encore 3-4 jours.[\/vc_column_text][\/toggle][toggle color=\u00a0\u00bbDefault\u00a0\u00bb title=\u00a0\u00bbQuelle est la coupe ?\u00a0\u00bb][vc_column_text]Les t-shirts ont une coupe plut\u00f4t \u00e9troite. C&rsquo;est pourquoi nous recommandons de commander les t-shirts une taille au-dessus. Tu peux consulter le tableau des tailles <a href=\"https:\/\/fanshop.ch\/wp-content\/uploads\/2021\/12\/Tableau-des-tailles.pdf\" target=\"_blank\" rel=\"noopener\">ici<\/a>.[\/vc_column_text][\/toggle][toggle color=\u00a0\u00bbDefault\u00a0\u00bb title=\u00a0\u00bbLes T-shirts r\u00e9tr\u00e9cissent-ils au lavage ?\u00a0\u00bb][vc_column_text]Oui, les T-shirts 100% coton r\u00e9tr\u00e9cissent l\u00e9g\u00e8rement en longueur et en largeur apr\u00e8s le premier lavage sans traitement pr\u00e9alable. Si l&rsquo;on veut \u00e9viter que le t-shirt en coton ne r\u00e9tr\u00e9cisse, il faut le plonger dans l&rsquo;eau froide pendant 24 \u00e0 48 heures avant de le porter pour la premi\u00e8re fois et le faire tourner de temps en temps.[\/vc_column_text][\/toggle][toggle color=\u00a0\u00bbDefault\u00a0\u00bb title=\u00a0\u00bb\u00c0 quelle temp\u00e9rature les t-shirts peuvent-ils \u00eatre lav\u00e9s ?\u00a0\u00bb][vc_column_text]Nous recommandons de laver les T-shirts \u00e0 30\u00b0 maximum et de ne pas les s\u00e9cher au s\u00e8che-linge.[\/vc_column_text][\/toggle][toggle color=\u00a0\u00bbDefault\u00a0\u00bb title=\u00a0\u00bbDe quelle mati\u00e8re sont faits les T-shirts ?\u00a0\u00bb][vc_column_text]En 100 % coton (poids 170 gr\/m2). Le polyester n&rsquo;est pas utilis\u00e9.[\/vc_column_text][\/toggle][toggle color=\u00a0\u00bbDefault\u00a0\u00bb title=\u00a0\u00bbS&rsquo;agit-il de T-shirts originaux de football ?\u00a0\u00bb][vc_column_text]Non, ce sont des T-shirts de football non officiels au design r\u00e9tro.[\/vc_column_text][\/toggle][toggle color=\u00a0\u00bbDefault\u00a0\u00bb title=\u00a0\u00bbPuis-je \u00e9changer le T-shirt ?\u00a0\u00bb][vc_column_text]Comme les T-shirts sont imprim\u00e9s individuellement et donc personnalis\u00e9s, nous ne pouvons malheureusement pas accepter de retours. Les erreurs de livraison par fanshop.ch constituent une exception. Veuillez nous envoyer un <a href=\"https:\/\/fanshop.ch\/fr\/contacter\/\">e-mail<\/a>.[\/vc_column_text][\/toggle][toggle color=\u00a0\u00bbDefault\u00a0\u00bb title=\u00a0\u00bbQui a fabriqu\u00e9 les T-shirts et o\u00f9 ?\u00a0\u00bb][vc_column_text]Manroof GmbH a fait fabriquer les T-shirts dans une petite manufacture \u00e0 Dongguan (Chine).[\/vc_column_text][\/toggle][toggle color=\u00a0\u00bbDefault\u00a0\u00bb title=\u00a0\u00bbDans quelles conditions de travail les T-shirts ont-ils \u00e9t\u00e9 fabriqu\u00e9s ?\u00a0\u00bb][vc_column_text]La manufacture de T-shirts en Chine est contr\u00f4l\u00e9e \u00e0 intervalles r\u00e9guliers par Manroof GmbH et sur la base de normes. Plus d&rsquo;infos <a href=\"https:\/\/www.manroof.ch\/wecare\/\" target=\"_blank\" rel=\"noopener\">ici<\/a>[\/vc_column_text][\/toggle][toggle color=\u00a0\u00bbDefault\u00a0\u00bb title=\u00a0\u00bbO\u00f9 les t-shirts sont-ils imprim\u00e9s avec le nom et le num\u00e9ro ?\u00a0\u00bb][vc_column_text]L\u2019impression individuelle est r\u00e9alis\u00e9e en Suisse.[\/vc_column_text][\/toggle][toggle color=\u00a0\u00bbDefault\u00a0\u00bb title=\u00a0\u00bbQuelle est la taille de l&rsquo;impression individuelle ?\u00a0\u00bb][vc_column_text]L&rsquo;impression est de la m\u00eame taille pour tous les t-shirts (quel que soit le pays ou la taille). Les lettres (nom) mesurent environ 34 mm de haut et le num\u00e9ro 192 mm.[\/vc_column_text][\/toggle][\/toggles][\/vc_column][\/vc_row]\n","protected":false},"excerpt":{"rendered":"<p>[vc_row type=\u00a0\u00bbfull_width_background\u00a0\u00bb full_screen_row_position=\u00a0\u00bbmiddle\u00a0\u00bb column_margin=\u00a0\u00bbnone\u00a0\u00bb column_direction=\u00a0\u00bbdefault\u00a0\u00bb column_direction_tablet=\u00a0\u00bbdefault\u00a0\u00bb column_direction_phone=\u00a0\u00bbdefault\u00a0\u00bb bg_color=\u00a0\u00bb#ffeddc\u00a0\u00bb scene_position=\u00a0\u00bbcenter\u00a0\u00bb top_padding=\u00a0\u00bb12%\u00a0\u00bb bottom_padding=\u00a0\u00bb10%\u00a0\u00bb text_color=\u00a0\u00bbcustom\u00a0\u00bb text_align=\u00a0\u00bbleft\u00a0\u00bb row_border_radius=\u00a0\u00bbnone\u00a0\u00bb row_border_radius_applies=\u00a0\u00bbbg\u00a0\u00bb overlay_strength=\u00a0\u00bb0.3&Prime; gradient_direction=\u00a0\u00bbleft_to_right\u00a0\u00bb enable_shape_divider=\u00a0\u00bbtrue\u00a0\u00bb shape_divider_color=\u00a0\u00bb#ffffff\u00a0\u00bb shape_divider_position=\u00a0\u00bbbottom\u00a0\u00bb shape_divider_height=\u00a0\u00bb33%\u00a0\u00bb bg_image_animation=\u00a0\u00bbnone\u00a0\u00bb shape_type=\u00a0\u00bbstraight_section\u00a0\u00bb][vc_column column_padding=\u00a0\u00bbno-extra-padding\u00a0\u00bb column_padding_tablet=\u00a0\u00bbinherit\u00a0\u00bb column_padding_phone=\u00a0\u00bbinherit\u00a0\u00bb column_padding_position=\u00a0\u00bbtop-bottom\u00a0\u00bb column_element_spacing=\u00a0\u00bb0px\u00a0\u00bb background_color_opacity=\u00a0\u00bb1&Prime; background_hover_color_opacity=\u00a0\u00bb1&Prime;&#8230;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-3362","page","type-page","status-publish"],"_links":{"self":[{"href":"https:\/\/fanshop.ch\/fr\/wp-json\/wp\/v2\/pages\/3362","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/fanshop.ch\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/fanshop.ch\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/fanshop.ch\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/fanshop.ch\/fr\/wp-json\/wp\/v2\/comments?post=3362"}],"version-history":[{"count":11,"href":"https:\/\/fanshop.ch\/fr\/wp-json\/wp\/v2\/pages\/3362\/revisions"}],"predecessor-version":[{"id":6801,"href":"https:\/\/fanshop.ch\/fr\/wp-json\/wp\/v2\/pages\/3362\/revisions\/6801"}],"wp:attachment":[{"href":"https:\/\/fanshop.ch\/fr\/wp-json\/wp\/v2\/media?parent=3362"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}